Q: I duly put my black bin out for collection from 7 am on Thursday. It sat there in the blazing heat all day. No collection was made. I reported non-collection online on Friday. The bin sat in the heat all…
A: Thank you for your enquiry and I am sorry to read that your bin has not been collected on the scheduled day. Upon investigation it appears that, having missed the Thursday schedule, your bin was planned to be collected on…
Read More »Q: The Colonnade has a great deal of council tax payers money invested in it. I have recently seen an announcement from the Colonnade copied to Facebook by Sharon Blagrove . It says that the Colonnade are pleased to announce that…
A: An official press release regarding the Colonnade was issued on 16 May 2018.
Read More »Q: Camber Western Car Park – last year, it was advertised as gates open in until 6pm and all gates shut at 8pm. I visit after work to walk my dogs and the gates were always shut well before 6pm. So…
A: Thank you for your question and please accept our apologies for any confusion regarding the closing times of the gates at Western Car Park. Since the introduction of the new parking management system we have been reviewing the opening and closing…
Read More »Q: I have just taken a look at the council’s equality policy. The list of protected characteristics you are using is incorrect. There are 9 protected characteristics covered by the Equality Act 2010 (age, disability, gender reassignment, marriage & civil partnership,…
A: Thank you for bringing this to our attention, we are reviewing the Corporate Equality Objectives and we will make sure that this is incorporated in all our policies. (18/06/2018)
Read More »Q: Fly tipping. Reading an article on fly tipping in Kent, I noted that Folkestone & Hythe have a specific form for reporting fly tipping. Please see link https://www.folkestone-hythe.gov.uk/report-a-problem/fly-tipping I note that RDC use Fix my Street, wouldn’t a detailed form…
A: Thank you for your question regarding the logging of fly tipping on Fix my Street. Fix my Street works well; as does telephoning any reports of fly tipping into Customer Services. Concerns regarding fly tipping received at the Council are…
Read More »Q: When is Rye going to have another recycling centre in addition to the existing one on Gibbet Marsh? Every week it is overflowing, bags of recycling and other rubbish dumped beside the bins. I have contacted Customer Services numerous times…
A: Jempsons Rye car park is private, and the owner made a request for the recycling point to be permanently removed. Rother has looked for alternative sites within Rye however space is limited particularly in the public car parks. Rother has…
Read More »Q: What is the point of me sorting out all my rubbish each week into the correct bin or box when my glass is put into the large green bin. I’ve spoken to the men and women and they say the…
A: Both Kier and RDC are committed to recycling as much waste as possible and as efficiently as possible during the course of daily waste collection operations, and standard operations is that glass is collected separately from other recycling materials. Each…
Read More »Q: Please can you tell me when the cafe at the colonnade is scheduled to reopen? (03/05/2018)
A: The Council intends that the Colonnade will be opening in the summer and this information will be displayed on the property itself shortly. Our aim is to get the Colonnade open for business as soon as practicable. (04/05/2018)
Read More »Q: Love Burwash Day – Thank you for the response but it would be useful to know the date that this particular stretch of the A265 was actually cleaned so that we can determine when we should expect it to be…
A: As previously advised, although the suggested frequency may be monthly, the contract is based on achieving a standard so Kier are not obliged to clean it every month if the condition of the road does not require it to be done.…
Read More »Q: Love Burwash Day An initiative of Burwash Parish Council, Love Burwash Day, is happening on Saturday 28th April. Villagers work together to clean road signs, clear paths, tidy pavements and pathways and remove litter. The A265 road runs through a…
A: Kier currently has a 4 week litter picking plan in place to address A roads that may need traffic management in order to pick the roads safely. The A 265 should be covered off as part of this. These roads…
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