We have an exciting opportunity to join our busy Housing team who are working hard to deliver successful housing solutions. You will be able to contribute to developing the service and have opportunities to develop your own ideas and initiatives to identify the optimum solution right from a customer’s initial contact.

You will help support customers on the actions agreed within their personal housing plan which identifies the steps both the customer and the council can take to help resolve their housing issue. You will also be able to monitor their progress and take proactive steps to contact accommodation providers from securing supported accommodation placements to sourcing new privately rented accommodation. This role will support the Housing Needs Officers with discharging the Council’s responsibilities to pro-actively prevent and relieve homelessness and support them with making their statutory enquires.

The successful candidate will be an enthusiastic, self-motivated individual ideally with a good knowledge of housing and associated legalisation. You will need to be organised and methodical to manage a complex and varied workload.  You will need a positive attitude and caring approach towards customers.  You will have excellent communication, negotiation and problem-solving skills to find solutions for those facing housing problems.

If you would like an informal discussion regarding this vacancy, please contact Kathryn Harlow, Housing Solutions Manager, via email on kathryn.harlow@rother.gov.uk

The job description and application form are available to download at the bottom of this page.

Please send all applications and any queries to: recruitment@rother.gov.uk

The closing date for receipt of applications is: Midnight on Sunday 30th June 2024

Interviews will be held on: Week commencing Monday 8^th July 2024