Fuel poverty


Fuel poverty

If a household spends more than 10% of their income on fuel, they are considered to be in fuel poverty. If you are in this position there may be assistance available to you:

Warm home check service

The East Sussex Warm Home Check service is available all year round. It offers advice and support to anyone who struggles to keep warm at home. If you are on a low income you may also qualify for a free home visit which includes:

  • advice on getting help to pay for heating

  • an assessment of your home to identify how to keep warm

  • small works such as improving insulation or repairing boilers

  • emergency temporary heating.

Installation of replacement boilers, central heating systems or home insulation is also possible subject to eligibility and limited availability.

This service is funded by East Sussex County Council and provided by RetrofitWorks and Citizens Advice East Sussex. To find our more enquire online at: Keep warm and well in East Sussex text WARM to 81400 or call 03444 111444.


The Council has signed a flexible  pdf icon Eligibility Statement of Intent [551kb] which just means you may be able to apply for additional help from energy companies, after you have had a winter home check.

HECA Progress Report

The Home Energy Conservation Act 1995 requires the Council to publish a progress report on their efforts to alleviate fuel poverty every two years until March 2027. This is the pdf icon HECA Progress Report [367kb] for 2019. 

Free Energy Advice

Free energy advice is available every Thursday at Bexhill library until March 2020:



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