Council Tax Reduction


Council Tax Reduction

This page provides information on the scheme, who is eligible and how to claim.

Live Chat Software by Click4Assistance UK

What is Council Tax Reduction?

Council Tax Reduction is a support scheme for people on benefits or low incomes to help reduce their Council Tax bill.

You can claim it in addition to any discounts you may be eligible for. Please check our discounts and exemptions pages to see if you qualify for any other reductions to your Council Tax bill.

To find out more about our Council Tax Reduction Scheme please click on the document below.

pdf icon Rother Council Tax Reduction Policy [1Mb]

Who can claim it?

If you are on a low income and pay council tax, you can claim Council Tax Reduction.

You cannot claim Council Tax Reduction if:

  • You have savings of £16,000 or more unless you receive Pension Credit Guarantee
  • You are a student (students do not pay Council Tax)

Your claim will be affected if:

  • You have savings over £6,000 (£10,000 for Pensioners) - this will reduce the amount of Reduction you are entitled to
  • You have a non-dependant living in your household your Reduction may be reduced. The amount of Reduction will depend on the income of the non-dependant


Am I entitled to Council Tax Reduction?

Use our benefits calculator to see if you are entitled to claim for Council Tax Reduction.

How much Council Tax Reduction can I get?

When we receive an application for Council Tax Reduction (sometimes this is a combined application for Housing Benefit as well), we will look at your circumstances and see whether you are eligible and, if so, how much Reduction you should be paid. To see how much you may be entitled to, please use our benefits calculator.

If we require further details or the form is not complete we will write to you to explain what further information we need.

The factors, which affect how much you will get, include:

  • money you and your partner have coming in, including earnings, most benefits and tax credits and things like occupational pensions
  • yours and your partner's savings
  • your circumstances, such as your age, the ages and size of your family, whether you or any of your family are disabled
  • whether your household includes a non-dependant
  • if your entitlement to Council Tax Reduction is less than less than £5.00 per week, Council Tax Reduction will not be paid

If you disagree with our decision you can request a reconsideration.

How do I claim Council Tax Reduction?

There are three ways in which you can claim Council Tax Reduction. It is a joint Housing Benefit and Council Tax Reduction application form.

To claim online you need to access the benefit calculator. This will establish how much Reduction you may be entitled to. Once this has been calculated, you have the option to complete the online application.

Alternatively, you can download an application form or request one be sent to you by contacting us on 01424 787000 or by emailing

pdf icon Benefit and Reduction Application Form [6Mb]

Do not delay returning the form to us as you may lose the Reduction to which you are entitled.

Please return your completed form to the address below.

If you have any questions about your application please contact us:

Rother District Council
Post Handling Service
P.O. Box 10665

Tel: 01424 787000



Exceptional Hardship

The Council have an Exceptional Hardship scheme to ensure that a level of protection and support is available to those applicants most in need. It should be noted however that the Exceptional Hardship Fund is intended to help in cases of extreme financial hardship only.  Whilst the definition of 'Exceptional Hardship' is not defined by our policy, it is accepted that changes to the level of support available through the Council Tax Reduction Scheme will increase pressure on household budgets but this, in itself, does not necessarily constitute extreme hardship.

There is no statutory right to payments from the fund as its operation will be at the total discretion of the Council. All applicants will be expected to engage with the Council and undertake the full application process. Failure to do so will inevitably mean that no payment will be made.

pdf icon Exceptional Hardship Payment Application Form [163kb]

Powered by GOSS iCM