If noise is ongoing, persistent, and within our remit, it may be considered a statutory nuisance and can be investigated by Environmental Health.
What We Can Investigate
We can only investigate repeated noise problems that affect residents.
Short‑lived or one‑off events — such as a firework display — are not considered a statutory nuisance and do not warrant action from Environmental Health.
Before Making a Report
- Speak to the person responsible. They may not be aware of the issue.
- If this is not possible or unsuccessful, consider writing to them.
- If the issue continues, you can contact our free mediation service for help communicating with your neighbour. Mediation Plus. You can also phone Mediation Plus on 01424 446808.
If You Are a Tenant
If you or your neighbour are private renters or social housing tenants, you should report the issue to your landlord before contacting the Council.
Making a Noise Complaint to the Council
- We cannot process anonymous complaints.
- You must provide an accurate address or location where the noise is coming from.
- If you are unsure of the source, please carry out further checks before submitting a report.
- Do not list your own address as the noise source — the complaint cannot be accepted.
