Question 07/16

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Question 07/16

Q. Why at 09:30 on 30th March 2016 is the telephone line 01424 787000 still saying the offices are closed and then telling me that the opening hours are from 08:30? Thank you. (30/03/2016)

A. Our recorded message explains our opening hours are Monday, Tuesday, Thursday 8.30am to 5pm, Wednesday 9.30am to 5pm and Friday 8.30 to 4.30.  We have a team meeting every Wednesday from 8.30 to 9.30am.  The phone lines automatically switch on at 9.30am on Wednesday based on the phone systems clock. (04/04/2016)

 

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