Common problems


Common problems

Information on issues such as damp, mould, excess cold and fire safety.

Damp and Mould

The council has produced advice on what you can do if you are suffering from damp and mouldy conditions. Please download the pdf icon Tenants' Damp and Mould advice leaflet [255kb].

Excess Cold

The council has produced advice on what you can do if you feel your home is excessively cold. Please download the pdf icon Tenants' Excess Cold advice leaflet [122kb]. In order to avoid a home being hazardous because of excess cold, a satisfactory heating system and thermal insulation should be provided. Contact your landlord to discuss the information we provide to them in thepdf icon Landlords' Excess Cold guidance leaflet [89kb].

Fire, Gas, Smoke Alarms and Electrical Safety

The charity Shelter has produced useful information on fire safety Fire Safety advice for tenants - Shelter

For details on the advice and guidance we provide to Landlords, please visit the Landlords' website pages.


Are you being harassed by your landlord or their representative? Help and Advice - Harassment

Served with notice to quit tenancy?

Have you been served with a notice to quit your rented accommodation?

Have you Just received a section 21 or section 8 notice?

Are you facing eviction threats?

 The government has produced advice on tenancy agreements

Government Advice on tenancy agreements



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